Customer Testimonials

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R Sillato, Enmore NSW, 28th o July 2014
Thank you very much for the super-fast despatch of my son's policeman costume on Friday. It was a hit at the huge double 5year olds party yesterday and something our son will get a lot of fun from. Look forward to purchasing from you again in the future (with more time allowed for delivery) :)

P. Saunders, Mosman NSW, 16th o April 2014
Just got it. It is MAGNIFICENT!!! :)

C. Sawyer, Tinana, QLD, 27th o February 2014
I just wanted to send a thank you for the awesome service from Costume one. I have purchased a few items separately and have been pleasantly surprised at the quality of the items and how fast they were delivered such a rarity in this day keep up the good work and thank you .

V Sylvester, Derwent Park TAS, 9th o December 2013
I would like to say thank you for your exceptionally prompt delivery of my recent order. I ordered it on a Monday morning and received the parcel the following day in Tasmania, couldn't believe it. It was actually the first time I have ordered anything like this online, very happy, my husband looked great in his gangster's outfit at our work Christmas dinner themed "Las Vegas". Have told all my friends to use you for any costumes they require in the future.

T Morris, Bacchus Marsh VIC, 2nd o December 2013
Thank you so much
What fast dispatch :)
I had it here in my hot little hand by 830 this morning :)
My son will be super excited that it came in time for his dress up day

S. Knapton, New Zealand, 11th o November 2013
the costume has arrived already – very impressive.
Will certainly recommend your company to Fancy Dress goers here in New Zealand.
Very Prompt and efficient service, thank you !!

K. Aiello, Reservoir VIC, 7th o November 2013
Received my order today of The Matrix Neo costume. Very impressed!
Just wanted to say thank you for your promptness and efficiency with your customer service. Quick delivery and the costume quality is great! Great competitive prices too!
Will definitely recommend to friends.

R. Boyd, Padstow NSW, 2nd o October 2013
Just received my order. Everything is as it should be, delivered when you said it was. Its so refreshing to deal with a company that makes simple purchases like these simple as they should be. I usually hate dealing with online shops as they almost always screw some part of it up. You lot have not. Thank you i will refer you to my friends.

T Cocilovo, Sydney, 19th o September 2013
I received my order within 24 hours and loved the bag and stubbie holder it came with! Great quality product and fast service!

C Winslow, Glenwood NSW, 29th o August 2013
Thank you Costume One for saving us from a really difficult situation. Two days before a school mufty day, how do you turn a stressed teenager into Jedi Knight? Luckily we called Costume One and our order arrived on the same day. What an excellent service.

D. Newbegin, Yarraville VIC, 22nd o August 2013
I wanted to express my gratitude and thanks for getting my son's costume to me so quickly. I ordered on Tuesday evening and it arrived this morning just in time for book week. What an outstanding service.... I will be sure to recommend your company to my friends and colleagues.

N. Dee, Currumbin Waters QLD, 21st o August 2013
I wanted to thank you for your amazingly fast service. On Monday night I read on your website that postage was fast and I needed an Annakin Skywalker costume for my son so purchased it from you and crossed my fingers that it would arrive by Wednesday and it did!
The suit is as described and my son loves it, he will happily and proudly wear it for book week tomorrow, Thursday. Thanks so very much!

J. Key, Cambewarra NSW, 21st o August 2013
Dear CostumeOne, Just wanted to say thank you for your great, friendly service and prompt delivery. I recently bought a kids Scooby Doo costume from you and couldn't be happier.
It fitted perfectly, arrived very quickly and came with a free bag! My son loves it. You even kindly helped me out when I had problems with the payment going through online.
I will definitely being using you in future and will recommend you to my friends.

T. Allen, Soldiers Point, NSW, 20th o August 2013
I have received my parcel within the last hour. Thank you for your prompt and competent service. I will have a very happy child at the end of the week attending "book week"

M Welsh, Woonona NSW, 19th o August 2013
Wanted to let you know how super impressed I am with your great service. Ordered Thursday& received Friday via secure, express courier. I mentioned my order at work & as soon as I mentioned your business name a colleague said the same great things about your business. I will happily and eagerly recommend you!!

R. Kalimtzis, Hurstville NSW, 16th o August 2013
Just wanted to let you know I am so happy with your service and prompt delivery! I will definitely promote your business to my family, friends and work colleagues. Thanks again

A Browning, Mullumbimby NSW, 9th o August 2013
I just wanted to write and let you know how super impressed I am with your service. After completing an order over the phone yesterday afternoon the package arrived before lunchtime today. I am so very excited that it has arrived before the weekend. I will be telling everyone about your website/store and will definitely be a return customer. Thanks again, you have made my life so much easier as I now don’t have to go and try to make up a costume tonight!

S. Dunstan, Greenwood, WA, 18th o June 2013
I just want to say WOW! I ordered a little girl's Batgirl costume on Friday and received it today (Monday). The quality of the outfit is great and I'm sure will get a lot of use over the next few months.

R. Lockwood, Hong Kong, 13th o June 2013
Thank you so much Costume One, your service is amazing , living in Hong Kong , I needed a Red, Star Trek ladies engineering dress... I found your stock on the website, called and was immediately assisted with outstanding customer service and a promise to personally check the urgent courier options and price and, woohoo my dress arrived today ... fits like a glove , matches the picture exactly. What a great service you provide and great staff ... Well done to all , you made me a very happy customer who will be LT UHURA next week hahahaha.

T. Blake, Deniliquin NSW, 15th o February 2013
Just wanted to let you know that I got my nun’s costume today and it is awesome. Thanks for the stubby holders as well. I will advertise your company with pride haha.

G. Manion, Caringbah NSW, 9th o February 2013
I just wanted to write and thank you for your incredible customer service. You and your company went beyond what is expected in retail these days. I have been in business for well over 20 years and particularly in training retailers across the country. The experience and amazing attitude you displayed late on a Friday, when most other companies or individuals would have given up, was exemplary.
I will be using this as an example into the future and want to let you know that it's rare and great to see still out there.
The package was delivered and the party was a great success thanks to the great product you also supplied.
Emma, I would have even written this message even if it didn't arrive because of your effort.
So a big thank you and I know your business will always do great...but I will tell everyone about your fantastic business.
Kindest regards

Melissa, WA, 1st o February 2013
You guys are awesome!!! My dealings with Costume One have been nothing short of amazing! I ordered Tuesday night and received my package WITHIN 2 days AND I live in WA – very impressed! The Batgirl costume is absolutely awesome with all the details as per what was advertised on the website. Teegan has been great in helping me with the shipping issues AND I still received it before our dress up event Saturday. The experience I’ve gone through with Costume One I’m very impressed with, and will be telling all my friends, family and work colleagues to use them in future for their costume requirements.

S. Butcher, Willoughby NSW, 27th o November 2012
Wow - the costumes arrived yesterday- amazing! Thanks so much!!!
After a disaster with another costume company and a 5 year old birthday party this Saturday I didn't think I would have any costumes but you guys saved the day!
Thanks for such great service!

S. Shah, Alexandria NSW., 5th o October 2012
My dealings with CostumeOne have been nothing short of amazing. When I initially called, Teegan answered the phone (which is so much better than talking to a machine) and was extremely helpful. She was able to help me promptly and accurately and I received my costume the next day without any fuss. All my dealings with your company have been great and I will definitely be using you guys again and recommending you to friends and family.

B. Pfeiffer, Strathalbyn SA, 1st o October 2012
I just wanted to say, OMG, wow thank you so much for my Cruella outfit it is amazing, heaps better than what I was expecting.
I can’t believe I have it already, I only ordered it 2 nights ago, thank you so much again, will certainly spread the word, well done!

L. Matthews, Cairns QLD, 24th o September 2012
A great big thankyou for being so quick with this and for sending it off today - very happy customer !!!

S. Little, Mosman NSW, 19th o September 2012
Thank you so much for such prompt delivery. I was so surprised to have my order delivered the next day. Outstanding service!
Will be sure to use your company again and recommend it to all of my friends.

K Melmeth, Adamstown NSW, 10th o September 2012
I received the outfit yesterday.
Thankyou for the follow up and big thanks to Emma for going the extra mile. I really appreciate the quality customer service.
My husband loved it!!!!

S. Georgiou, 10th o September 2012
I just wanted to say a quick thank you! You are the only company that delivers quickly and gets the costume to your front door within one day!
You also had a big range of products! i was looking for a particular costume and i nearly gave up, until i saw your website.
My sister and I were very happy with the service you provided! the costumes arrived on time, they fit perfectly and it was hassle free! I will definitely be recommending CostumeOne to everyone I know!

D. Marrocco, Bondi Junction NSW, 27th o August 2012
Many thanks for all the help and the great service here!
It's been a very easy and customer centric experience! One stop shop next time I need a costume for sure..Thanks.

S. Reimann, Henley Beach SA, 17th o August 2012
I just wanted to thank you for your prompt and professional service. It's so nice to have a company that can pride themselves on great service. I will be using you again, and recommending you to anyone who requires your business.
A very happy customer.

S. Tolhurst, Bega NSW, 16th o August 2012
Thank you so much for sending us our order so quickly. My mother-in-law ordered it only yesterday as a surprise and it's here today in rural NSW! The kids haven't seen their costumes yet but are very excited. Thanks again for such wonderful service.

R. Nye, 31st o July 2012
Thankyou for the speedy delivery, parcel arrived the next morning first thing! I was very impressed!
The wig was a huge hit for the Drama performance on Sunday. Thankyou for your help.

V. HIllier, Sydney NSW, 7th o April 2012
Just a thank you for arranging such prompt delivery for the order I placed this morning, all is safely here. I look forward to trying my Fiona wig on in the comfort of my own home later on! Thanks again.

L. Cross, Bowen QLD, 2nd o September 2010
We received the Tinman costume today and just wanted to let you know my son loves it.
Thankyou for quick service. Will definitely use you again. Cheers

L. Wood, Pyrmont NSW, 27th o August 2010
Thank you so much for sending the courier so early - it was here by 9.30am!
Much appreciated for putting up with all my SMS's last night and your staff going out of their way to get it to the depot so early.
Thanks & have a wonderful weekend.

Kate, Narre Warren North, VIC, 30th o July 2009
Just wanted to say how impressed I am with your service.
The costume cost less than it would have to hire from the shop near me, I didn't have to go out and get it, and it turned up in less than 24 hours! Great stuff, thanks heaps!

A. Thompson, Liverpool, NSW, 12th o June 2009
I ordered from you yesterday, I would just like to say thanks for the excellent job you guys did, all quick and easy and the costumes were waiting for me when I arrived home, I will be recommending you to other friends.
Thanks Again

K. Smith, 12th o May 2009
Hi there,
I just wanted to thank you for my wonderful Roman Maiden costume which was delivered today.
Your service is wonderful and I will recommend your website to anyone looking to find costumes.
Thanks again