CONTACT US



Next Dispatch and Next Pick Up times
Next Dispatch will be sent on Monday the 10th of May 2021.
Orders placed for collection will be ready to collect between 5pm-9pm Friday the 7th of May 2021.

With over 3500 lines in our range it is not possible to display everything in a showroom for browsing in person, which is why we are an ONLINE store only.
We have no shop-front other than this website, however we do have a parcel pick up address for collecting pre-ordered goods, click and collect style.

If you wish to PURCHASE a costume please shop online via this website and pay securely using Visa or Mastercard. (Including debit cards with these symbols)

For all other enquires please email us on: info@costumeone.com.au

If you've read all the detailed information here in our website, and still can't find the answer to your enquiry, please use the chat function on our website (powered by Facebook Messenger) to get quick answers to your questions from our helpful team.


Click-and-Collect orders are sent from our warehouse to the pickup location around 5pm each weekday
The collection address is supplied on your invoice after payment if you have selected 'Pick up from Northmead, NSW' at checkout.
You can collect your order from the Northmead (NSW) address after you receive a text message confirming it is ready.
Once you have received a text message confirming your pre-paid order is ready, pickup will be available between 8am and 9pm Monday to Friday, and 9am-9pm Saturday.
To avoid disappointment, please do not attempt to collect an order until you have received a text message, (or second email) confirming it is ready for pickup.
Please use our website to browse our range online as the pickup location is not a showroom, no items are available to view at our Northmead address.